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Manage Applications

Applications capture household details, financial information, and required documentation.

Receive an application

Applications can come in through:

  • The public application form (embedded on your website)
  • Manual entry by staff under Homeowners → Applications → New

Review and triage

From Homeowners → Applications:

  1. Filter by status (New, In Review, On Hold, Approved, Denied).
  2. Open an application to view household composition, income, and uploaded documents.
  3. Add internal notes for your selection committee.

Request additional information

Use the Communications action on an application to send a templated email asking for missing documents or clarifications.