Getting Started
Welcome to Ayuna — an all-in-one affiliate management platform built to help Habitat for Humanity affiliates run their volunteer programs, ReStores, donor relationships, and homeowner pipelines from a single system.
This guide will walk you through your first login and help you get oriented in the application.
What is Ayuna?
Ayuna brings together the day-to-day operations of an affiliate into one secure, multi-tenant platform:
- Volunteers — track hours, manage events, and coordinate registrations
- Fundraising — manage profiles, donations, campaigns, events, and tax receipts
- Thrift Stores — run point-of-sale, manage inventory, and report on sales
- Homeowners — process applications and track construction projects
- Communications — send template-driven email and SMS to your community
- Reporting — build dashboards and export data across every module
Before You Begin
To use Ayuna, you'll need:
- A user account created by an administrator at your affiliate
- Your affiliate identifier (provided by your administrator)
- A modern web browser (Chrome, Firefox, Safari, or Edge)
- An internet connection
If you don't have an account yet, contact your affiliate administrator to have one provisioned or visit https://app.ayunacore.com to register.
Signing In
- Navigate to your Ayuna URL (e.g.,
https://your-affiliate.ayuna.app). - Enter your email address and password.
- Select your affiliate from the list.
- Click Sign In.
If your account has multi-factor authentication (MFA) enabled, you'll be prompted to enter a one-time code from your authenticator app.
Forgot your password? Use the Forgot password? link on the login screen to receive a reset email.
The Dashboard
After signing in, you'll land on your Dashboard — a customizable home view that surfaces the metrics and shortcuts most relevant to your role.
From here you can:
- Review key metrics for your area (volunteer hours, recent donations, store sales, etc.)
- Customize tiles via the dashboard builder (drag, drop, resize)
- Switch between dashboards if multiple are available to you
Navigating the Application
The left-hand navigation menu is tailored to your role and permissions. You'll only see modules and actions that you're authorized to use.
Common modules include:
| Module | What you'll do here |
|---|---|
| Volunteers | Log hours, register for events, manage volunteer profiles |
| Fundraising | View donor profiles, record donations, manage campaigns and events |
| Projects | Track construction projects, phases, and budgets |
| Stores | Process sales, manage coupons |
| Communications | Send messages, view templates, review delivery status |
| Reports | Generate reports and export data |
Customizing Your Experience
Ayuna includes several personalization options under your profile menu (top-right corner):
- Theme palette — choose from multiple color schemes
- Profile settings — update your name, contact info, and preferences
- Security — change your password and manage MFA
- Support - view status of feedback support requests submitted through feedback button in bottom right hand corner of all pages.
Getting Help
- Documentation — browse the rest of these docs for module-specific guides
- Support — contact your affiliate administrator, who can escalate to Ayuna support if needed
Next Steps
Now that you're signed in, explore the module guides in the sidebar to learn how to perform common tasks in your area.