Skip to main content

Meet Event Requirements

Goal: Get the prerequisites done so you can register for the events you want, without finding out at the last minute that something's missing.

What "requirements" means​

A requirement is a prerequisite your affiliate has set — usually for safety, liability, or eligibility reasons. Examples:

  • Volunteer orientation
  • Build site safety training
  • Background check
  • Minimum age
  • Driver's license verification (for events where you'd drive a vehicle)

Each event lists which requirements apply. Some are mandatory (you can't register without them); some are optional but encouraged.

See where you stand​

Your My Requirements page shows everything your affiliate expects of you in one place — including waivers:

  • The requirements your affiliate has defined (training, certifications, background checks, waivers)
  • Which you've completed and which are still open
  • Anything pending review (you submitted, but a coordinator hasn't approved yet)
  • Anything expiring soon (so you can renew before it lapses)

Check this page before any event registration so you know what to address.

Completing a requirement​

How you complete depends on the requirement:

  • Self-attestation — you mark yourself as having completed it
  • Document upload — you upload proof (a license photo, a training certificate)
  • Sign a waiver — for waiver-type requirements, the Sign Waiver button takes you straight to the document with the signature box pre-loaded
  • Complete a form — for form-completion requirements (e.g., a Construction Volunteer Intake or a ReStore Skills Survey), the Complete Form button opens the form right inside your portal. Fill it out, hit Submit Form, and you're done. If your affiliate requires staff to approve the response, you'll see your status as Pending Review until they sign off; otherwise you're marked complete immediately.
  • Coordinator-recorded — you do the thing in real life (attend orientation, take the safety class), and a coordinator records it

Whichever applies, the next step appears as a clear action on the requirement.

What to do if you're blocked​

If you can't register because of a missing requirement:

  • Open My Requirements to see exactly what's outstanding
  • Submit or schedule the missing piece
  • Once it's recorded, your eligibility updates automatically

If you've submitted something and it's still pending after a few days, reach out to your affiliate's volunteer coordinator.

Renewals​

Some requirements expire (background checks, certifications). When yours is approaching expiration, you'll see a warning on My Requirements and a reminder by email. Renew before it lapses to avoid losing eligibility for events you'd otherwise qualify for.