Check Volunteers In and Out
Goal: Capture who actually showed up — and for how long — so when you close the event, hours are accurate.
Start the event
Before the first volunteer arrives, start the event. Starting:
- Locks future registrations (configurable per event)
- Opens the day-of dashboard
- Enables check-in actions
You can reopen registration at any time if needed.
Check-in options
Pick the method that fits your event size and setup:
- Self check-in — volunteers tap a button on their phone when they arrive (shortest line, requires they're logged in)
- Coordinator check-in — a coordinator marks each volunteer in from the registrations list (best for small events or when you want to greet everyone)
- Bulk check-in — select many registrants and check them all in at once (useful when a corporate group arrives together)
- QR check-in — each registration has a QR code in the volunteer's confirmation; scan it at a check-in station to mark them in instantly (fastest for high-volume events)
Day-of dashboard
The dashboard surfaces:
- Total expected vs. checked in
- Per-slot and per-shift counts
- Tasks status
- Pending walk-ins or no-shows
Watch the dashboard for early signals (a slot under-staffed, a shift where no one's arrived).
Walk-ins
For someone who shows up unregistered, you can register them on the spot and check them in.
Check-out
Check out at the end:
- Volunteers who self-checked-in usually self-check-out
- Coordinators can check anyone out manually
- The system records actual time present, which feeds into hours
Mistakes happen
Wrong person checked in? Use undo check-in to reverse it. The audit trail captures who did what and when, so corrections don't lose accountability.
After everyone's gone
When the event is over, move on to Close an Event and Record Hours.