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Check Volunteers In and Out

Goal: Capture who actually showed up — and for how long — so when you close the opportunity, hours are accurate.

Start the opportunity​

Before the first volunteer arrives, start the opportunity. Starting:

  • Locks future registrations (configurable per opportunity)
  • Opens the day-of dashboard
  • Enables check-in actions

Check-in options​

Pick the method that fits your opportunity size and setup:

  • Self check-in — volunteers tap a button on their phone when they arrive (shortest line, requires they're logged in)
  • Coordinator check-in — a coordinator marks each volunteer in from the registrations list (best for small opportunities or when you want to greet everyone)
  • Bulk check-in — select many registrants and check them all in at once (useful when a corporate group arrives together)
  • QR check-in — each registration has a QR code in the volunteer's confirmation; scan it at a check-in station to mark them in instantly (fastest for high-volume opportunities)

Day-of dashboard​

The dashboard surfaces:

  • Total expected vs. checked in
  • Per-slot and per-shift counts
  • Tasks status
  • Pending walk-ins or no-shows

Watch the dashboard for early signals (a slot under-staffed, a shift where no one's arrived).

Walk-ins​

For someone who shows up unregistered, you can register them on the spot and check them in.

Check-out​

Check out at the end:

  • Volunteers who self-checked-in usually self-check-out
  • Coordinators can check anyone out manually
  • The system can record actual time present if configured on the event, otherwise the hours will be logged for the scheduled length of the event for attendees that checked in (i.e. if the event was scheduled from 9AM-2PM, checked in volunteers will have 5 hours logged)

Mistakes happen​

Wrong person checked in? Use undo check-in to reverse it.

After everyone's gone​

When the opportunity is over, move on to Close an Opportunity and Record Hours.