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Communicate with Registrants

Goal: Keep your registered volunteers informed — confirmations, reminders, last-minute changes, and post-event thanks — without sending anything that doesn't need to go.

What gets sent automatically​

Some communications are tied to actions and go out without you doing anything:

  • Registration confirmation — when a volunteer registers
  • Approval/rejection — when their pending registration is decided
  • Invite emails — when you invite people to the event

What you send by hand​

Anything else — reminders, schedule updates, last-minute logistics — is sent on demand from the event's three dot menu.

Choose your audience​

When sending, target precisely:

  • All registrants — broad updates that affect everyone
  • Approved registrants only — when you don't want pending or rejected people to receive it
  • A specific slot or shift — last-minute change for the morning crew only

Track delivery​

The event's notifications history shows every message sent. Use this when:

  • Triage'ing why an event is undersubscribed (did the invite even go out?)

Volunteer-side view​

Volunteers see their event-specific communications in their account under their event registration — useful for them to find a confirmation or reminder they may have lost in their inbox.